Greensboro, North Carolina based and locally owned Carolina Digital Phone is a division of Guilford Communications Inc a North Carolina corporation since conception in 2000. Carolina Digital Phone has deep roots in the Piedmont Triad as a third iteration of changes in the technology field starting in 1985 as a computer Sales and Services organization know as MicroComputer Resources, later to become MCR Computer Services in the late 1980 and with the birth of the internet the company because a very successful dial-up ISP in the early 1990s. In mid-2000 the company’s dial-up business was sold to TriVergent, a telephone company based in Greenville, SC. Some after that successful migration the owner, Nicky Smith started another company CAROLINANET to become a data center for hosting web sites, servers and applications in downtown Greensboro. More recently the company has re-branded it various services under one name “Carolina Digital”.
Responding to overwhelming business demand for cloud-hosted phone service we got beginnings by providing virtual phone systems to small businesses and Fortune 500 companies alike. This service remains a key offering, including business enhancing features such as 800 numbers, an auto attendant, call forwarding, and call-queues.It was only nature to become a Interconnected-VoIP carrier with the new technology becoming more widely accepted by business owners of all sizes. Carolina Digital Phone was founded in 2005 and today serves hundreds of commercial customers nationwide, with a major focus in the surrounding states that include, North and South Carolina, Virginia, Georgia, Tennessee, West Virginia, Kentucky, Ohio, Indiana and Michigan. Carolina Digital is not limited to these states and has a market presence in almost every state in the U.S.
Our platform technology has been developed in-house to provide a unique, customizable, and flexible solution that works with any company’s workflow. Based in Greensboro, North Carolina our company is privately-held and remains profitable through strategic partnerships and the agility to develop new technologies ahead of the curve.
The company’s founder Nicky Smith serves as Chief Executive Officer of Carolina Digital Phone and related companies. Nicky’s experience in telecom applications and solving problems for business owners has proven to be a most valuable asset to business owners looking for more effective and efficient methods to maintain low cost telecommunications and enabling features only available to larger Fortune 500 companies using hosted telecom applications like call queues, auto attendants, follow-me find-me and complex call routing rules. His knowledge of business applications and integration to these advanced features allows business owners to compete with larger companies at a fraction of the monthly cost.
With more than 30 years as a senior level executive for privately owned companies, Nicky has extensive experience with business and partnership development. Nicky is a highly effective manager of people and of growth in fast-paced industries. He is a team builder with strong leadership and communications skills, and is experienced in all aspects of technology, including data/voice communications, computer applications, and engineering. One of his strong characteristics is that he has extensive expertise in all aspects of start-up companies and a proven track record in sales of technology, and information services and solutions. Most importantly, he has demonstrated a history of significant company growth and bottom-line profitability.
Having four successful and profitable other divisions Carolina Digital Phone is a great addition to this growing enterprise:
- Carolinanet, a web and server hosting company for companies needing traditional web and email hosting to full-rack data center server colocation applications
- Call Broadcasting, is a pay-as-you go call announcement service for any business, political organization or school needing to get announcements our quickly
- Dataglide, is a high performance, web mail, collaboration and sharing application cloud-based that is an excellent replacement for Microsoft Exchange users
- The Mail Defender, is a email filtering service for protecting your email from spam and possible virus attachments
Carolina Digital Phone, Inc. is a Registered Interconnected VoIP Provider as listed with the Federal Communications Commission FCC Registration Number (FRN) is 002-13989-38 and posted at this address. As a provider of telecommunications services under the license by the FCC International calling under Section 214 we are granted the authority to provide resale service in accordance with section 63.18(e)(2) of the Commission’s rules, 47 C.F.R. § 63.18(e)(2) international calling termination. As required by FCC Public Safety Act of 1999, 9-1-1 calls are answered at the Public Safety Answering Point (PSAP) of the governmental agency that has jurisdiction over the caller’s location.
In addition the the many Federal rules Carolina Digital Phone is a monthly contributor to the North America Numbering Plan (NANP). The North American Numbering Plan (NANP) is an integrated telephone numbering plan serving 20 North American countries that share its resources. These countries include the United States and its territories, Canada, Bermuda, Anguilla, Antigua & Barbuda, the Bahamas, Barbados, the British Virgin Islands, the Cayman Islands, Dominica, the Dominican Republic, Grenada, Jamaica, Montserrat, Sint Maarten, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Trinidad and Tobago, and Turks & Caicos. Regulatory authorities in each participating country have plenary authority over numbering resources, but the participating countries share numbering resources cooperatively. AT&T developed the North American Numbering Plan in 1947 to simplify and facilitate direct dialing of long distance calls. Implementation of the plan began in 1951. The International Telecommunications Union (ITU) assigned country code “1” to the NANP area. The NANP conforms with ITU Recommendation E.164, the international standard for telephone numbering plans. NANP numbers are ten-digit numbers consisting of a three-digit Numbering Plan Area (NPA) code, commonly called an area code, followed by a seven-digit local number. The format is usually represented as NXX-NXX-XXXX where N is any digit from 2 through 9 and X is any digit from 0 through 9