Carolina Digital / Team

Beth Smith, President

Beth Smith, President
Beth Smith

Beth serves as President for Carolina Digital Phone, Inc. She has a BS in Accounting from Meredith College in Raleigh, NC, and earned CPA status before joining  Ernst & Young in 1988. After working in audit at Ernst & Young, Beth worked as an Internal Auditor with Cone Mills Corporation. Working with a small staff, Beth is very hands-on, overseeing virtually every function, including product development, finance, human resources, marketing and production.

With an extensive background in accounting she approves the annual budget, monitors financial reports such as balance sheets, cash flow statements, profit-and-loss statements and departmental budgets in addition to reviewing year-end results, tax filings and annual reports.  Beth is responsible for long-term vision for this rapidly growing enterprise in addition to daily monitoring of the financial growth needs of Carolina Digital that include accounting and financial planning of Carolinanet and Carolina Digital Phone.

Nicky Smith, Founder and CEO

Nicky Smith

Nicky Smith serves as Chief Executive Officer for Carolina Digital. Nicky’s experience in telecom applications and solving problems for business owners has proven to be a most valuable asset to business owners looking for more effective and efficient methods to maintain low cost telecommunications and enabling features only available to larger Fortune 500 companies using hosted telecom applications. His knowledge of business applications and integration to these advanced features allows business owners to compete with larger companies at a fraction of the monthly cost.

With more than 35 years as a senior level executive for privately owned companies, Nicky has extensive experience with business and partnership development. He has strong leadership and communications skills, and is experienced in all aspects of technology, including data/voice communications, computer applications, and engineering.

Nicky can be reached email

Gary Tomlin, Vice President Sales

Gary Tomlin, Vice President Sales
Gary Tomlin

Gary brings more than 28 years of telecom sales management and leadership to Starting with MCI Communications on 1988 Gary quickly found success as the telecom industry changed over the past 28+ years. In 1991 Gary became the Branch Manager for LDS, Inc and later Sprint responsible for recruiting, hiring, and training of direct sales representatives and commissioned sales agents and oversaw the establishment of LDS’s dealer program and signed one of LCI’s most successful dealers.

As District Director for BTI / Deltacom form more than 13 years (1993-2006) Gary opened both the Roanoke VA and Greensboro NC sales offices where Gary was a diligent leader with an instinctive Coaching/Educational style. He developed numerous sales agents into consistent producers and graduated several on into eventual leadership roles themselves. Gary is constantly seeking to improve efficiencies and anxious to embrace and capitalize on emerging technologies. In 2008 Gary served for two years as Windstream’s District Sales Director were he successfully helped sales agents and customers see the value of hosted telecom services.

Today Gary Tomlin serves as Vice President of Sales for Carolina Digital doing business as Gary is an experienced technology solutions consultant and team leader. He has a B.S. degree from James Madison University and an M.S. degree from Virginia Tech. Married to Wenda Tomlin since 1992, they have two children, Banks and Ashton, who are currently enrolled at UNC Charlotte and UNC Chapel Hill, respectively.

Gary can be reached at (336) 560-4408 or contact Gary by email.

Steve Worrell, CPA, CFO

Steve Worrell, CPA

Steve Worrell serves as the Chief Financial Officer for Carolina Digital. Since 1983, Steve’s professional career has spanned several industries across two Fortune 500 companies, three closely held corporations, several successful startups, and in his own professional practice.

He has consulted with various companies on accounting, technology and management projects ranging from strategic planning to full system implementations. With over 12 years of experience as a Corporate Controller & Finance Officer, he has an extensive background in overseeing the administrative departments within the corporate environment. As the CFO & Eastern US Controller for Holland Chemical International, Steve managed the financial performance, budget planning, technology development and information system infrastructure that supported 14 locations, 325 employees and $225 million of annual sales.

Prior to his corporate controller experience, he was a financial analyst for Georgia-Pacific Corporation and International Paper. He has served on the faculty at the University of North Carolina at Greensboro and has taught accounting at the Bryan School of Business and Economics. He holds a Bachelor of Science degree in Business Administration from the University of North Carolina at Chapel Hill where he was also a varsity letterman on the Tar Heel soccer team. He has a Master of Business Administration degree (MBA) from Campbell University’s Lundy-Fetterman School of Business and is a Certified Public Accountant (CPA).

Steve can be reached at  (336) 346-6000 or contact Steve by email.

Samantha Shires, Account Executive

Samantha Shires

Samantha Shires began her career in education as a middle school Language Arts and Social Studies teacher in the Triad.She eventually obtained her AP Licensure through High Point University, and her master’s degree in Curriculum & Instruction from Virginia Tech. In the Spring of 2013 Sam ran for and was elected to the North Carolina Council for the Social Studies Board of Directors. Throughout her career, Sam has participated in several curriculum research and development projects. The highlight of her career was being invited to speak at the Microsoft in Education Global Forum in Barcelona, where she presented a session on best practices regarding classroom technology to a group of elite teachers from across the globe.

Following grad school, Sam worked at Weaver Academy for the Performing/Visual Arts & Advanced Technology as their Curriculum Facilitator. In the fall of 2017 Sam joined the team. Impressed with the organization’s integrity and top-notch services they provide to their clients, Sam came on board to collaborate with school districts and businesses to provide them with superior VoIP and telecommunications that works best for each individual organization.

In the fall of 2017 Sam joined the team. Impressed with the organization’s integrity and top-notch services they provide to their clients, Sam came on board to collaborate with school districts and businesses to provide them with superior VoIP and telecommunications that works best for each individual organization.

Samantha can be reached by calling (336) 560-4415 or contact Samantha by email.

Joan Wilkerson, Account Executive

Joan Wilkerson

With over 7 years of experience in diverse sales environments, and nearly a decade of experience in education, Joan has developed a superior work ethic and obtained a unique understanding of both the private and public sectors. Through a consultative sales approach, she partnered with schools, hospitals, universities, and manufacturing facilities to provide products and services that would ensure the highest levels of success in their respective organizations. Joan is thrilled to come on board the team, and is proud to join a company leading the way in telecom.

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Joan can be reached by calling (336) 560-4416 or contact Joan by email.

Walter Townsend, Account Executive

Walter Townsend

Prior to joining, Walter a proud Aggies of North Carolina A&T State University has worked as a Field Sales Account Executive and manager with various industries, including Fortune 500 companies throughout the piedmont of North Carolina and southern Virginia.

With over 25 years forging strong business partnerships with various industries, universities and colleges to the military at Fort Bragg and Pope Air Force base feels it is his duty to represent the client to the best of his ability and to educate the person not the customer throughout the business relationship entire process.

The former three sports Letterman and youth coach with the Brown Center in Greensboro likes to spend his free time doing various out doors sports hiking, biking, traveling and visiting local art gallery’s seeing that he is an artist of oil painting. With an consultative approach and quick response to all customer request and concerns has always been Walter understanding of dynamic customer service.

Walter can be reached by calling (336) 560-4414 or contact Walter by email.

Chris Villa, Account Executive

Chris Villa

As an Account Executive for Carolina DigitalPhone, Chris Villa believes in the power to connect clients and communities via reliable and affordable telecommunications.

Chris has always maintained a service mindset during a rich and diverse career. Her advertising and marketing experience includes management stints in the media, including publications in Fayetteville, Lumberton, Laurinburg and Lenoir, N.C.

She also worked as Advertising/Marketing Manager/Director for The Colorado Springs Business Journal.

Chris’s business and service skills were further honed as N.C. Regional Director for the Face The World Foundation and as Sales Manager and Event Coordinator for Willow Oaks Plantation in Eden, N.C. Prior to joining the Carolina Digital Team, she served as a Customer Service Representative for Firefly Store Solutions.

For Chris, the service experience comes down to care, communication and prompt follow-up — to ensure maximum success for all her clients.

Chris Villa can be reached by calling (336) 560-4412 or contact Chris by email.

Chris Norris, Senior VoIP Engineer

Chris Norris

Chris Norris serves as Senior VoIP Engineer for Carolina Digital Phone. Chris is rightfully proud of his accomplishments and after attending specialized training in 2012, Chris earned an almost perfect score on the dCAP (Digium Certified Asterisk Professional) test. Chris deployed complex Asterisk-based servers at Carolina Digital Phone and then achieved additional certification, dSSE (Digium Switchvox Support Engineer).

Chris attended UNCG and studied computer science. Chris has been a developer with Carolinanet for 13 years. He works with LAMP installations, PostgreSQL and MSSQL. Recently, he has developed and maintained Carolina Digital Phone VoIP servers and earned the Digium-Certified Asterisk Professional (dCAP) certification.

Chris’ primary responsibility for VoIP applications servers in addition to custom programming for client’s applications.

Chris can be reached by calling (336) 346-6000 or contact Chris by email.

Steven Hinkle, Support Center Manager

Steven Hinkle, Operations Manager
Steven Hinkle

Steven Hinkle serves as Director of Operations for Carolinanet and Carolina Digital Phone since January 2005. He comes to our company with a background rich in unparalleled quality customer service. His career started in high school as a junior system administrator for a Unix-like operating system. He studied Computer Science at SUNY Buffalo where he completed his BS degree. After college he went to work at the University of Illinois at Champaign-Urbana where he spent several years as a Systems and Network Administrator. During this time, he grew his skills in customer relations. Later Steven affiliated with Berkeley Software Design, Inc., which led him to a global customer service role and he was promoted to Director of Technical Support. He transitioned to Wind River Systems in the Spring of 2001 when Wind River bought most of the assets of BSDi.

Steven has primary responsibility for the Carolinanet Data Center and with his leadership has become the primary technical and customer support team member for Carolina Digital Phone.

Steven can be reach by calling (336) 346-6000 or contact Steven by email.

Mitchell Smith, New Customer Onboarding

Mitchell Smith

Mitchell serves as Manager of new customer deployment and scheduling of new customer on-boarding with our feature rich hosted VoIP services. Mitchell Smith, joined the Carolina Digital team after spending more than two years with AT&T. Prior to AT&T Mitchell worked for CitiBank as a customer representative and trainer to provide customers with consistent, reliable, and effective project management to ensure all major and minor projects are completed on time, and in scope. During his time at Citi-Bank  in 2013 he was awarded the Quality of Excellence Award. During Mitchell’s spare time he received the Silver Presidential Volunteer Service Award for over 190 hours of volunteer service (March of Dimes, Habitat for Humanity, Greensboro Youth Council, Citi Bank Diversity Council, and The Center for Visual Arts community outreach). At Carolina Digital he coordinates schedules with new customer installs, communicated with new customers with deployment plans, troubleshooting and diagnosing repairs and implementing upgrades.

Mitchell can be reached by calling (336) 346-6000 or contact Mitchell by email.

Rob Mitchell, Senior Support Engineer

Rob Mitchell

Rob Mitchell, Marine Corps veteran, currently serves as Field Manager and Trainer for Carolina Digital. Nearing twenty years IT experience, Rob previously was a deployment manager for NetMCR, working with wireless and broadband products. Later, under contract with Sprint, he managed local DSL implementation and travelled extensively to train Sprint technicians with the Sprint School of Excellence. In recent years, Rob established a large Asterisk based call center for a Greensboro company, and helped provide management of daily operations.

Rob, in addition to his years of diverse IT experience, deeply believes in the importance of providing excellent customer service. A trait ingrained through many years of working with the public, Rob strives to maintain it continually. He interacts daily with Carolina Digital clients to insure the best service possible is given.

Rob Mitchell resides in Greensboro, NC with his wife of twenty years and his two young children. He is active in his community with Cub Scouts, his local church, and Masonic Lodge. In his spare time, he enjoys classic cars, family camping and lake activities.

Rob can be reached by calling (336) 346-6000 or contact Rob by email.

Thomas M. Lynch, Legal Counsel
Thomas M. Lynch

Thomas M. Lynch
Telecom Legal Counsel

Thomas M. Lynch represents Carolina Digital Phone on legal matters regarding telecom regulations and related issues. Mr. Lynch graduated from Georgetown University Law Center in Washington, DC in 1993. Mr. Lynch graduated magna cum laude from Loyola Marymount University in Los Angeles, California, with a BS in Accounting. Mr. Lynch received the American Accounting Association’s Merit Scholarship and was granted the University President’s Citation for Leadership at LMU.

Tom Kobrin
Tom Kobrin

Tom Kobrin Attorney at Law
Tom Kobrin, represents Carolina Digital Phone on legal matters regarding contracts and negotiations in addition to his focus on providing legal services for litigation when needed from his local offices in downtown Greensboro, NC. His specialities are Civil Litigation, Employment Law and Contract Law. Mr Kobrin earned is BS from the University of Pennsylvania in 1986, the completed his Masters at the University of North Carolina in Chapel Hill in 1988 where he continued his Law Degree with honors from the University of North Carolina in Chapel Hill in 1992. He was admitted in 1992, North Carolina, U.S. District Court, Western, Middle and Eastern Districts of North Carolina and U.S. Court of Appeals, Fourth Circuit.

Robert Alexander, CPA
Robert Alexander, CPA

Chandler & Richter, PA, CPAs, Mark W. Chandler, CPA (North Carolina Certificate Number 23412) and his partner Terry M. Richter, CPA provide tax and consulting services to our company. Mark is a 1982 graduate of Appalachian State University and is a Kernersville native. He was employed in the transportation industry prior to joining the firm in 1991.  Mark has over 25 years of experience in the corporate accounting, tax and accounting services. Terry Richter, a 1992 graduate of Kean University of NJ and prior to joining the firm has more than 18 years senior audit, tax accounting and finance experience. The firm’s professionals are members of both the AICPA and the NCACPA professional associations.