Call Management Platform
iSymphony – The most flexible call management platform for your business.
iSymphony is the best web-based call management solution for your Carolina Digital Hosted PBX. Thousands of organizations choose iSymphony to organize people and the flow of information from your phone system. Be more productive by communicating on a realtime platform with everyone in your organization.
Work in one place. A simple web based interface for everyone in the organization. Each user has the same information and a central place to communicate with each other.
Simple and complex phone tasks made easy. Initiate calls with your keyboard, check your voicemail, listen to phone recordings or set your presence in a single interface.
Information is ready and accessible at a glance. See who is in the office and if they’re on the phone. Change Brenda’s status since she’s in a meeting. Review your call history on all of your extensions.
Increased communication gets everyone on the same page. Use the internal chat server to communicate with your team. You can forward voicemails or share recordings by using the drag and drop interface.
No need to download a client. Access iSymphony in your browser. Support for Chrome, Firefox, and Safari
Display statistics on your queues and agents. Create a custom dashboard to display the information you need how you want to see it.
See your voicemails! You can play your voicemail through iSymphony or on your phone.
Create multiple dashboards each with their own layout and widgets you choose.